Return PolicyUpdated 6 hours ago
USA ORDERS
At Imperfects we set out to craft products that last through your Human Experience. In the event that you do need to return your Imperfects order you may make an exchange or return your products for store credit. Imperfects is not offering refunds on orders at this time, no exceptions.
Returns must be initiated within 14 days of receiving your order. To be eligible for return, all products must be returned unworn, unwashed, free of pet hair and in their original condition with the original price tags intact, as well as the original invoice/receipt. We ask that all garments are folded neatly and placed in the poly bag the garment arrived in.
For online orders, we offer exchanges for different sizes across the same product or returns for store credit based on the order value paid. We do not offer credit for the cost of original shipping label or shipping insurance, and are not responsible for return shipping cost. Products marked as Final Sale are not eligible for return or exchange.
Products purchased during our Pre-Fall Event or Black Friday/Cyber Monday Event are Final Sale and are not eligible for return or exchange. No exceptions.