Once you've placed your order, please allow 1-3 business days for your order to process through our warehouse for shipment. As soon as your order ships, you'll receive a tracking link that you can use to track your order to your door. During promotio
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
There’s no need to wait weeks (or longer) for claims to be processed by shipping carriers. For only ~2% of the contents value, protect 100% of your parcel and receive a replacement* right away. *Replacement will be provided as long as we have the ite
We are able to ship Internationally. All Imperfects orders shipping outside of the United States include shipping and import fees paid upfront.
In cases where your order hasn't arrived within the expected timeframe, please get in touch with customer service. Sometimes a package is marked as delivered by the carrier but will not be delivered until the following day. If your package has not ar